Create Support Ticket

1. Telephone us at our office at (203) 271-7991 or (800) 847-3475 and leave a message during regular working hours: Monday - Friday 9am - 5pm.

2. If there is no answer after hours, on weekends, or holidays, please use the form below to alert the RP Design staff of your issue. Note: There is an additional charge for Emergency Professional Service.

Please log in with your customer account

CLICK HERE TO LOG IN and submit your ticket.  You will then be able to track your ticket history.

You can still submit this ticket even if you do not remember your account or do not have one.

 

Order
paste the URL where the issue occurs (if applicable)
paste/type any error messages or information reported by the site where the issue occurs (if applicable)
Attach files/images
Attach any files or images to help us locate and troubleshoot the issue. To make a screen shot of the relevant screen on a PC, press "Alt" + "Print Screen" then paste into an image or rich text processing application , save the file and attach it here.
Files must be less than 200 MB.
Allowed file types: pdf txt doc gif psd bmp jpg jpeg png docx xls xlsx ppt pptx csv mp4 mp3 avi mpeg swf flv fla cdx dbf fpt.
Leave blank to use trimmed value of full text as the summary.

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  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.

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